To whom it is intended

  • Managers at all levels


The most important role of each manager must be the individual development of each of his employees. The development will not happen unless there is regular feedback on how the employee does the job. Statistics show that all employees want to improve themselves, and managers often lack the skills to play their role.

The programme

  • A forgettable basis: What feedback should serve for
  • Organizational culture and giving feedback
  • Basic rules for giving feedback
  • Praise principles (positive feedback)
  • Criticism principles (negative feedback)
  • Sandwich technique of giving a negative feedback
  • Correct feedback receiving