Advanced selling skills
To whom it is intended
- Anyone who is in B2B sales
Why
There are some good models that help experienced sales people to be more productive. All of these models have a memorable name, such as SPIN®, or FIND™. The essence of all these models is to train sales people to remember that the key is selling through Benefits, and the path to benefits is only through a series of smart questions addressed to the buyer. Asking questions remains the hardest part of any sales conversation.
The programme
- Transactional and Advisory Sales
- Why sellers want to talk more than the buyer
- The difference between listening and hearing
- Serbian habit of chatting about nothing
- When the seller does not distinguish between Benefit and Advantage
- Situational and Problem questions
- The importance of tapping into potential customer issues
- When the seller thinks he or she has made a good meeting but has not
- Writing e-mails without a follow-up